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Terms & Conditions

Last Updated: January 2026

1. Agreement to Terms

By accessing and using the website en-us-provaslim.com (the "Website") and purchasing ProvaSlim products (the "Products"), you agree to be bound by these Terms & Conditions. If you do not agree to all terms and conditions herein, please do not use the Website or purchase our Products.

2. Use License

2.1 Grant of License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes only, subject to these Terms & Conditions.

2.2 Prohibited Uses

You agree not to:

Violate any applicable laws or regulations
Infringe upon intellectual property rights of ProvaSlim or third parties
Transmit harmful, defamatory, obscene, or harassing content
Attempt to gain unauthorized access to our systems
Reverse engineer, decompile, or otherwise attempt to obtain source code
Use automated tools to scrape or harvest data from the Website
Engage in any fraudulent or deceptive activity
Interfere with the normal operation of the Website
Spam, phishing, or engage in phishing attacks
Use the Website for commercial purposes without authorization

3. Product Information and Ordering

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, pricing, and availability on our Website. However, we do not warrant that all information is accurate, complete, or error-free. If you find a discrepancy, please contact us immediately.

3.2 Pricing

All prices are subject to change without notice
Prices are in USD unless otherwise stated
We reserve the right to refuse or cancel any order
Promotional pricing is valid only during specified periods
Taxes and shipping costs will be calculated at checkout

3.3 Order Acceptance

Your submission of an order constitutes an offer to purchase Products. We will confirm receipt of your order via email. However, confirmation of your order does not constitute our acceptance of the order. We reserve the right to refuse, cancel, or modify any order without notice, including for any reason such as:

Incorrect or fraudulent pricing
Unavailability of Products
Suspected fraudulent activity
Your violation of these Terms & Conditions

4. Payment

4.1 Payment Methods

We accept major credit cards and other payment methods specified on the Website. All payments are processed through secure, PCI-DSS compliant payment processors.

4.2 Authorization

By providing payment information, you authorize ProvaSlim to charge your payment method for the full order amount, including taxes and shipping.

4.3 Declined Payments

If your payment is declined, we will attempt to process it again. If payment is not received, your order will not be fulfilled. You remain responsible for any associated fees or charges.

4.4 Fraud Prevention

We employ fraud detection systems and may decline or delay orders that appear fraudulent. You agree to cooperate with any fraud verification requests.

5. Shipping and Delivery

5.1 Shipping Methods

We ship orders to addresses within the continental United States. International shipping may be available at additional cost. Shipping times are estimates and not guaranteed.

5.2 Risk of Loss

Once your order is shipped, risk of loss transfers to you. We recommend signing for valuable shipments and purchasing tracking insurance.

5.3 Delivery Issues

We are not responsible for delays caused by shipping carriers, weather, natural disasters, or other factors beyond our control. Contact your shipping carrier for delivery inquiries.

6. 60-Day Money-Back Guarantee

6.1 Guarantee Terms

ProvaSlim offers a 60-day money-back guarantee from the date of purchase. If you are not satisfied with the Products for any reason, you may request a full refund.

6.2 How to Request a Refund

Contact us at returns@provaslim.com with your order number
Return the products in their original packaging
Provide proof of purchase
Refunds are processed within 5-7 business days after we receive the returned products

6.3 Return Shipping

You are responsible for return shipping costs unless the return is due to our error or a defective product.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including text, graphics, logos, images, videos, and software, is the property of ProvaSlim or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

7.2 Limited Permission

You are granted a limited right to download and print materials from the Website for personal, non-commercial use only. You may not:

Reproduce or distribute content without permission
Modify or create derivative works
Use content for commercial purposes
Remove copyright or other proprietary notices

7.3 Trademarks

ProvaSlim®, and all related logos and product names are trademarks or registered trademarks of ProvaSlim Official. You may not use our trademarks without express written permission.

8. User-Generated Content

8.1 Your Submissions

If you submit reviews, testimonials, feedback, or other content to the Website, you grant ProvaSlim a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content.

8.2 Responsibility

You are responsible for your submissions. You warrant that your submissions:

Are truthful and accurate
Do not violate any laws or third-party rights
Are original or properly licensed

9. Disclaimers

9.1 Website "As-Is"

The Website and Products are provided on an "AS-IS" and "AS-AVAILABLE" basis without warranties of any kind, express or implied.

9.2 No Warranties

We disclaim all warranties, including:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or completeness
Uninterrupted access or service

9.3 Third-Party Content

We are not responsible for third-party content, links, or recommendations on the Website.

10. Limitation of Liability

10.1 Limited Liability

To the maximum extent permitted by law, ProvaSlim shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from:

Use or inability to use the Website or Products
Unauthorized access or use of our servers
Interruption or cessation of services
Errors or omissions in content
Any other matter relating to the Website or Products

10.2 Cap on Liability

Our total liability to you for any damages shall not exceed the amount you paid for the Products.

11. Indemnification

You agree to indemnify, defend, and hold harmless ProvaSlim, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney's fees) arising from:

Your violation of these Terms & Conditions
Your use of the Website or Products
Your infringement of third-party intellectual property rights
Your submissions or user-generated content

12. Termination

12.1 Termination Rights

We reserve the right to terminate your access to the Website and suspend your account immediately, without notice, if you violate these Terms & Conditions or engage in prohibited conduct.

12.2 Survival

Certain provisions of these Terms & Conditions shall survive termination, including those related to intellectual property, liability limitations, and indemnification.

13. Applicable Law and Jurisdiction

13.1 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13.2 Dispute Resolution

You agree to attempt to resolve disputes informally first
Most disputes are resolved through customer service support
If informal resolution fails, disputes shall be resolved through binding arbitration
You waive the right to a jury trial or class action lawsuit

14. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Continued use of the Website following any changes constitutes your acceptance of the new terms. We recommend reviewing these Terms & Conditions periodically.

15. Entire Agreement

These Terms & Conditions, along with our Privacy Policy and Disclaimer, constitute the entire agreement between you and ProvaSlim regarding your use of the Website and Products. Any prior agreements are superseded.

16. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

17. Contact Information

For questions about these Terms & Conditions, please contact:

Email: support@provaslim.com
Mailing Address: ProvaSlim Official, Legal Department, USA